Warranty & service.
The housing is ours, so we stand behind it. The Royal Pop watch itself remains Swatch's, see them for anything inside the glass.
Two-year housing warranty
Manufacturing defects on the bioceramic housing, bracelet links and rubber strap are covered for two years from dispatch. We repair or replace, our call.
Lifetime parts at cost
Replacement straps, bracelets, casebacks and gaskets stay available at our cost while stock holds. No markup on service parts for life of the run.
What isn't covered
Drops, scratches, water past 3 ATM, third-party modifications, and anything that happens to the Swatch watch itself. Bioceramic is tough but it isn't sapphire.
Starting a claim
Use the contact form or email hello@wrstlabs.com with photos and your order number. Most claims close within a week, we don't run a ticket queue.
